Terms of Service

1. Acceptance of terms

By creating a FraudSense account or using the FraudSense API or SDK ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you are using the Service on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.

2. Description of service

FraudSense provides a device intelligence API and mobile SDK that analyzes device signals and returns real-time fraud risk scores. The Service is intended to assist clients in making fraud prevention decisions — it does not make decisions autonomously and all final decisions remain with the client.

3. Account registration

• You must provide accurate and complete information when registering
• You must verify your email address to activate your account
• You are responsible for maintaining the confidentiality of your API key
• You must notify us immediately at support@getfraudsense.com if you suspect unauthorized use of your API key
• One account per company. Multiple accounts for the same entity are not permitted without prior written consent

4. Acceptable use

You agree to use the Service only for lawful purposes. You must not:

• Use the Service to violate any applicable law or regulation
• Use the Service to discriminate against users based on protected characteristics
• Attempt to reverse engineer, decompile, or extract the underlying algorithms
• Share your API key with third parties or use it in publicly accessible code repositories
• Use the Service to build a competing fraud detection product
• Attempt to circumvent rate limits or abuse the free tier
• Submit false or synthetic data intended to manipulate risk scores

5. Pricing and billing

• The first 1,000 API calls per calendar month are free on all plans
• Calls beyond the free tier are billed at the rate applicable to your plan ($0.01/call Basic, $0.02/call Pro)
• Billing is processed monthly via Stripe
• You authorize FraudSense to charge your payment method on file for accrued usage
• All fees are non-refundable except where required by applicable law
• We reserve the right to change pricing with 30 days notice to registered clients

6. Service availability

We target 99.9% uptime for the FraudSense API. Scheduled maintenance will be communicated in advance where possible. We are not liable for losses arising from service unavailability beyond our reasonable control.

7. Intellectual property

The FraudSense API, SDK, algorithms, documentation, and all related software are the exclusive property of FraudSense and are protected by copyright and trade secret law. Your use of the Service does not grant you any ownership rights.

You retain ownership of your own data and the data of your end users. By using the Service, you grant FraudSense a limited license to process that data solely to provide the Service.

8. Confidentiality

Each party agrees to keep the other's confidential information (including API keys, pricing, and technical specifications) confidential and not to disclose it to third parties without prior written consent.

9. Limitation of liability

To the maximum extent permitted by applicable law, FraudSense shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your use of the Service.

Our total liability to you for any claims arising under these Terms shall not exceed the amount you paid to FraudSense in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless FraudSense from any claims, damages, or expenses (including legal fees) arising from your use of the Service, your violation of these Terms, or your violation of any third party's rights.

11. Termination

• You may cancel your account at any time by contacting support@getfraudsense.com
• We reserve the right to suspend or terminate accounts that violate these Terms
• Upon termination, your API key will be deactivated and your data will be retained per our Privacy Policy
• Outstanding balances remain due upon termination

12. Governing law

These Terms are governed by the laws of the United Arab Emirates. Any disputes shall be resolved in the courts of the UAE, unless otherwise agreed in writing for Enterprise clients.

13. Changes to terms

We may update these Terms from time to time. We will notify registered clients by email of material changes with at least 14 days notice. Continued use of the Service after the effective date constitutes acceptance.

14. Contact

For questions about these Terms: support@getfraudsense.com